
For Queries Contact : online.courses@iilmlko.ac.in
Mindful Stress Management to Ensure Mental Health
Stress has ingrained itself into every aspect of our daily lives. However, stress might be beneficial as well, depending on its form. Eustress, the positive side of stress, is distinct from distress, the stress’s negative side. This training is designed under the premise that it is essential to manage one’s stress and understand effective and mindful strategies to handle stress. It is crucial to effectively manage stress to succeed in various roles in organizations and other settings.
Course Objective
- The participants will be able to understand the stress
- The participants will learn mindful stress management to ensure mental health
Key Takeaways
The participants will be able to:
- appreciate the stressors;
- understand managing stress;
- apply mindful techniques to handle stress.
Pedagogy
- The pedagogy will include lecture, dialogue and discussion, and experiential processes
Content
The programme will integrate concepts from modern management with ancient wisdom from both the East and the West. It will incorporate mindfulness-based stress reduction techniques to overcome the challenges of stress at the individual and organisational levels.
Who Should Attend
Corporate Executives, Entrepreneurs, Business Leaders, HR Heads, NGO personnel, Government officials, Academics, Consultants, and Young Managers.
Duration & Schedule
- 2 hours live online sessions,
- Saturday, May 13, 2023, 6 pm to 8 pm
Course Fee
- 199/- per participant to be paid by bank transfer only.
- Account Name – IILM Academy of Higher Learning, Lucknow, Bank & Branch – Kotak Mahindra Bank, Defence Colony, New Delhi, Savings A/c No. 7113088680, IFSC Code KKBK0004620

Dr. Vibhuti Gupta
Associate Professor
IILM Lucknow
About the Trainer
- Dr. Vibhuti Gupta is a committed academic with a track record of working in higher education. She is an Associate Professor at IILM Academy of Higher Learning, Lucknow. She is an avid researcher and holds the UGC-NET (Public Administration) qualification. She graduated with a doctorate in public administration and a gold medal from the University of Lucknow. She also received from the same university her Postgraduate Diploma in Human Resource Development and Proficiency in French. She holds an MBA in addition to a Master’s degree in software engineering. Her current research focuses on the application of a variety of theories, including Ikigai (a Japanese concept), mindfulness (a Buddhist concept), emotional intelligence, and stress management, among students and working professionals such as academics, industry professionals, police officers, and doctors. In addition, she is Advisor (HR) to the Indian Industries Association.
Professional Communication Skills
Introduction: (20 Min.)
- Explanation of professional communication
- Importance of effective communication in the workplace
- Setting workshop goals.
- Icebreaker activity to introduce participants to each other.
Verbal Communication Skills: (25 Min.)
- Understanding different communication styles.
- Interactive activity to identify personal communication style
- Active listening
- Interactive activity to practice active listening skills
- Asking effective questions.
- Group exercise to practice asking open-ended questions
- Giving and receiving feedback.
- Role-play exercise to practice giving and receiving feedback
- Delivering presentations and speeches.
- Interactive activity to practice public speaking skills
Non-Verbal Communication Skills: (25 Min.)
- Body language
- Interactive activity to practice interpreting and using body language effectively
- Understanding cultural differences.
- Group discussion and case studies to understand cultural differences in communication
- Managing tone of voice and pitch.
- Interactive exercise to practice managing tone of voice and pitch
- Eye contact and facial expressions
- Group exercise to practice using eye contact and facial expressions effectively
- Dressing for success
- Group discussion and case studies to identify appropriate dress code for different situations
Communication in Teams and Meetings: (20 Min.)
- Effective team communication
- Interactive exercise to practice effective team communication
- Facilitating meetings
- Group exercise to practice facilitating meetings
- Conflict resolution
- Role-play exercise to practice conflict resolution
- Active listening
- Interactive exercise to practice active listening in team and meeting settings
- Collaboration and cooperation
- Interactive exercise to practice collaboration and cooperation in team and meeting settings
Communication Technology: (10 Min.)
- Managing and organizing emails.
- Interactive exercise to practice managing and organizing emails effectively
- Using social media for professional communication.
- Group discussion and case studies to identify best practices for using social media for professional communication
Conclusion: (20 Min.)
- Recap of key concepts covered.
- Next steps for improving professional communication skills.
- Q&A session
Key Takeaways
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Communication in Teams and Meetings
- Communication Technology
Pedagogy:
The workshop will be conducted in a hands-on practice mode.
Duration & Schedule
- 2 hours live online sessions,
- Sunday, May 14, 2023, 6 pm to 8 pm
Course Fee
- 199/- per participant to be paid by bank transfer only.
- Account Name – IILM Academy of Higher Learning, Lucknow, Bank & Branch – Kotak Mahindra Bank, Defence Colony, New Delhi, Savings A/c No. 7113088680, IFSC Code KKBK0004620

Dr. Fawad Ali Khan
Assistant Professor
IILM Lucknow
About the Trainer
- Dr. Fawad Ali Khan, is an ardent learner about the nuances of communication psychology, particularly for the training purposes of individuals involved in Sales, Marketing and Advertising. Having a quindecinnial experience of training and teaching, Fawad specializes in the field of Advertising and Marketing. He has a profound research profile in Gamification marketing and is a maven in the intricacies of Professional Communication.
Effective Selling Skills
Course Objective
This course aims to develop the participants’ skills, behavior and confidence to sell face-to-face. The workshop is meant for anyone new to a sales role, or who has a little experience but no formal training and would like to understand more about the sales process and develop their selling skills.
Key Takeaways
The participants of the workshop will be able to develop understanding of
- Skill that differentiates between an average salesperson and an effective salesperson.
- How to elicit your prospects’ needs and desires.
- How to build up credibility for the customer.
Pedagogy
Constructive Workshop
Content Coverage
Day 1:
- Barriers to selling.
- What leads to success in sales?
- Identifying Need using effective sales techniques.
- Steering the conversations.
Day 2:
- Linking your product to the needs.
- Handling Objections using proven methods.
Duration & Schedule
- 4 hours live online sessions,
- Saturday, May 20, 2023, 6 pm to 8 pm
- Sunday, May 21, 2023, 6 pm to 8 pm
Course Fee
- 299/- per participant to be paid by bank transfer only.
- Account Name – IILM Academy of Higher Learning, Lucknow, Bank & Branch – Kotak Mahindra Bank, Defence Colony, New Delhi, Savings A/c No. 7113088680, IFSC Code KKBK0004620

Dr. Suchita Vishwakarma
Associate Professor
IILM Lucknow
About the Trainer
Dr. Suchita Vishwakarma (Ph.D & PGDM) is a highly accomplished, result-oriented professional. She has a rich corporate and academic experience of 18 years with expertise in Sales & Marketing. During her in role in Financial industry she has been in continuous connect with the customers and has proven track record of building customer relationship. She is skilled in developing knowledge, skills, and strengths of sales teams with proven ability to motivate and achieve sales goals. She has been a sales trainer by profession & passion.
Apart from this, she has contributed quality research papers to various reputed journals and developed e-content and study materials for country’s reputed universities.
How to be Assertive
Course Outline
This course aims at helping individuals build self-confidence, communicate effectively and develop stronger emotional intelligence to achieve the desired goal .This course is meant for any individual seeking to strengthen influence and gain greater control over their professional and personal lives. It will be extremely helpful for working professionals for effective people management while maintaining a mix of assertiveness and aggression.
Key takeaways
This course will enable participants to—
- Learn the interpersonal skill of assertiveness and become self-confident
- Recognize the main categories of behaviour and how to react to them
- Practice the assertiveness techniques in personal & professional setting
- Learn to be better problem-solvers and effective people managers.
Content
“Learning the Art of Assertiveness” Program will cover the following –
- What does it means to be Assertive?
- Understanding the importance of Assertive communication with help of various challenging interactions
- Learning when and how to be Assertive using verbal and nonverbal strategies
- Assessment of individual’s degree of Assertiveness
- Tips for Assertive communication for personal & professional effectiveness
Pedagogy
- Activity based Interactive Live Online Workshop using self-assessments techniques
Duration & Schedule
- 2 hours live online sessions,
- Saturday, May 27, 2023, 6 pm to 8 pm
Course Fee
- 199/- per participant to be paid by bank transfer only.
- Account Name – IILM Academy of Higher Learning, Lucknow, Bank & Branch – Kotak Mahindra Bank, Defence Colony, New Delhi, Savings A/c No. 7113088680, IFSC Code KKBK0004620

Dr. Sheetal Sharma
Dean & Professor
IILM Lucknow
About the Trainer
Dr. Sheetal Sharma is a hard core Academician, a proven Corporate Trainer & a Behavioural Consultant with an illustrious career of over 20 years in the domain of Organizational Behaviour & Human Resources Management and currently working as Professor& Dean-Academics with a prestigious management institute IILM Academy of Higher Learning, Lucknow. She is an MBA, PGDBM, UGC-NET (JRF) & PhD from University of Lucknow.
Her jointly authored book titled “Personal Growth and Training & Development” has been released and received commendation by Former President of India, Prof A P J Abdul Kalam and has also received Book Award Year 2009-10 by ISTD (Indian Society for Training & Development).
She has served on senior leadership positions and possess hands-on expertise in imparting impactful corporate training, MDP’s, workshops and offer consultancy to organizations for effectively managing their talent pools.
She has been deeply involved in academics, research and academic administration and has contributed quality research papers to various reputed journals and designed study materials for the country’s reputed universities. She is on the review panel of a prestigious international journal and PhD Guide & Evaluator for leading universities of India; coached & mentored students and corporate across different domains of business management.
Design Thinking
Content Coverage
Session 1: Introduction to Design Thinking (2 Hours)
- Opening case of Good Kitchen (To be shared two days prior to the session)
- Phases of Design thinking – Empathize / ideate/Prototyping/Testing
- Introduction to process – What Is/What If/What Wow/What Works
- Hands on Exercise on empathy Map and Customer Journey Map (Exercise brief , templates and Case study will be shared two days prior to the session)
Session II: Ideation and Experimentation (2 Hours)
- Ten tools of design thinking
- Six Thinking hats Exercise
- Self- Assessment https://www.mindtools.com/aoubxrt/how-good-is-your-problem-solving
- Ideation using SCAMPER and POEMS Framework
Key Takeaways
The Program will aim:
- To immerse participants into the world of design thinking and creativity as a systematic process of tackling relevant business and/or social problems.
- To inculcate a design thinking mindset for the recognition of innovation challenges and the design of creative solutions.
- Using a practical hands-on approach, this program will equip participants to empathize with the customers and generate ideas through design thinking tools.
Pedagogy
Case discussion and analysis, video interventions, brainstorming, Hand on exercises using empathy map canvas and Customer Journey mapping using excel ,in-class self-assessment
Duration & Schedule
- 4 hours live online sessions,
- Saturday, June 3, 2023, 6 pm to 8 pm
- Sunday, June 4, 2023, 6 pm to 8 pm
Course Fee
- 299/- per participant to be paid by bank transfer only.
- Account Name – IILM Academy of Higher Learning, Lucknow, Bank & Branch – Kotak Mahindra Bank, Defence Colony, New Delhi, Savings A/c No. 7113088680, IFSC Code KKBK0004620

Dr. Neha Tiwari
Assistant Professor
IILM Lucknow
About the Trainer
- Dr. Neha Tiwari , PhD (Management), UGC-NET-JRF(Management), MBA(Human Resource Management) has over 9 years of experience in teaching entrepreneurship , research and general management to Post Graduate management students.
- She has been teaching at IILM Academy of Higher Learning, Lucknow since 2019 and is currently designated as Assistant Professor (HRM & Entrepreneurship).
- Her Core areas of interest include Policy framework for Entrepreneurship, Gender and Entrepreneurship, Context and Entrepreneurship and design thinking. She has several national and international research paper publications to her credit.
- She is a certified Design Thinking trainer with certificate course on “Design Thinking for Innovation” from University of Virginia offered through Coursera. She also completed the NPTEL Certificate course on “Innovation, Business Models and Entrepreneurship” from IIT Roorkee. She has completed course on “Identifying Entrepreneurial Opportunities” from University of Maryland offered through Edx. And course on “How to Design Successful Business Models” from Delft University of Technology offered through Edx.
Excel for Beginners
Course Objective
The course aims to develop a basic understanding of ms-excel for beginners. The course is meant for individuals who aim to work in any department requiring proficiency in ms-excel to perform their job in the organisation.
Key Takeaways
- Learn to turn raw data into actionable insights.
- Organize data in an easy-to-navigate way
- Perform basic and complex mathematical functions
- Perform analysis and summaries of datasets
Pedagogy
- Interactive Live Online Workshop, hands-on with practice dataset.
Content
- Basic Terms in Excel (Formulas & Functions)
- IF, SUMIF, COUNT, TRIM, LEFT/RIGHT
- Sorting and Filtering Data
- UNIQUE, SORT, FILTER
- Hands on with Important functions for business analytics
- VLOOKUP, IFERROR, HLOOKUP, CONCATENATE, COUNTA, COUNTBLANK
- Pivot Tables
Duration & Schedule
- 2 hours live online sessions,
- Sunday, June 11, 2023, 6 pm to 8 pm
Course Fee
- 199/- per participant to be paid by bank transfer only.
- Account Name – IILM Academy of Higher Learning, Lucknow, Bank & Branch – Kotak Mahindra Bank, Defence Colony, New Delhi, Savings A/c No. 7113088680, IFSC Code KKBK0004620

Prof. Ashish Mahendra
Assistant Professor
IILM Lucknow
About the Trainer
Ashish Mahendra is associated as an Assistant Professor with IILM Academy of Higher Learning. He specializes in the field of econometrics with hands-on experience on various software, viz.,SPSS, E-Views, andAmos, for data analysis. He has delivered several hands-on workshops on Financial Modeling, usage of Bloomberg Databases, and Fundamental & Technical analysis. His area of interest lies in the stock market, Financial Astrology, and Behavioural finance. He has published several research papers in ABDC and Scopus-indexed journals.
Personal Financial Planning for Salaried Individuals (Basics)
Course Objective
The course aims to develop a basic understanding of personal financial planning for young salaried individuals with a purpose of achieving Financial Wellbeing. It is meant for salaried individuals of any of the following categories –
- Who are working at entry or middle level, in private or public sector, and earn a regular monthly salary.
- Who have a disposable surplus (salary is more than their expenses) but are unable to optimally utilize it.
- Who do not have a disposable surplus (expenses are more than or equal to salary) and crave for creating it.
- Who do not know how to do Personal Financial Planning but want to know about it and do it to achieve Financial Wellbeing.
Key Takeaways
After successfully attending the online course, the participants will develop an understanding of –
- The most beneficial phenomenon of the economic world – The Power of Compounding; & the deadliest curse – The Reduction in Purchasing Power of Currency
- The concept & elements of Comprehensive Financial Planning
- The available financial instruments & alternatives.
- The making of Financial Plans for Retirement, for Children Education or for Insurance (Life & Health).
- 7 Steps to Financial Wellbeing
Pedagogy
- Interactive Live Online Workshop, with numerical illustrations and customized examples.
Content
The Financial Planning for Salaried Individuals (Basics) Program will cover the following –
- Demonstration of the Power of Compounding & the Erosion in Wealth due to Inflation.
- Why & How should every salaried individual implement Financial Planning in their own lives?
- How to decide what is the basket of correct investment alternatives for you?
- How to prepare oneself for economic emergencies?
- How to plan for a future financial goal, say a child’s education?
- How to plan for the golden years of your life (that is, retirement)?
- How to protect one’s family against the economic impact of death?
Duration & Schedule
- 3 hours live online session, on Saturday, June 10, 7 pm onwards.
Course Fee
- 199/- per participant to be paid by bank transfer only.
- Account Name – IILM Academy of Higher Learning, Lucknow, Bank & Branch – Kotak Mahindra Bank, Defence Colony, New Delhi, Savings A/c No. 7113088680, IFSC Code KKBK0004620.

Dr. Naela Jamal Rushdi, CFPCM
Director & Professor
IILM Lucknow
- Naela Jamal Rushdi, CFPCM, PhD, MBA (Finance) & BSc (ZBC), has over 24 years of experience in teaching Finance, Accounting & Investment courses to post-graduate level management students and working professionals.
- She has been teaching at IILM Academy of Higher Learning, Lucknow for 16+ years and is currently designated as Director & Professor (Finance).
- Naela is passionate about teaching finance to people who have little or no knowledge of the subject. Many of her students from non-finance backgrounds have excelled in the field of Finance & Investments and therefore, she believes that finance is a universally learnable skill.
- Her core interest areas are Financial Analysis, Investment Management and Financial Planning.
- She has several national and international research paper publications to her credit in Finance & related areas.